State of Shipping Report 2026

The habits forming in younger shoppers will shape the market for years

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Online shopping is habitual for millions of shoppers

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Carriers are bracing for further challenges in the months ahead

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Rising delivery costs are putting margins under greater pressure

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Delivery, not discounts, drives sustainable peak season growth

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Download the data to back your delivery decisions in 2026

It generated headlines, sparked conversations, and influenced strategies in 2024 and 2025. Now, back for its third year, the State of Shipping Report 2026 is bigger and better than ever.

Based on data from hundreds of millions of deliveries, and research from thousands of retailers, consumers, and carriers across ANZ, it’s your blueprint for delivery success in 2026.

Thanks to our partners for their support

Fluent Commerce
Global-e
Brauz
Uber Direct
NZ Post

Delivery got more expensive. Again.

Standard and express delivery both cost almost $1 more than they did in 2025, while the average free shipping threshold has climbed to $135 (+$12 vs last year). Fuel price volatility means those numbers could rise further.

In a market where cost-effective delivery tops consumers’ purchase drivers, who picks up the tab?

The bar is higher, but so is the confidence

More consumers - particularly Gen Z and Millennial shoppers - say that Amazon has raised the bar even further. While the consequences of falling short are more severe than ever, 84% of retailers still expect to grow in 2026. 

But is that confidence earned or complacency hiding in plain sight?

AI: from buzzword to budget line

AI is no longer a long-term opportunity; it’s the top investment priority for 35% of retailers - more than doubling since 2025 (15%). Retailers expect returns across personalisation and customer insights, conversational AI assistants, and automated fulfilment.

But are they building their AI foundations on quicksand?

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Shippit’s State of Shipping report is your key to shipping and fulfilment success. Don’t wait – download the report today.

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