Pricing multi-carrier

Better shipping starts here

Find the perfect plan to supercharge your shipping and deliveries.

What is your monthly order volume?

Up to 5,000
Up to 7,500
Up to 10,000
10,000+
primary.is-active
Up to 1,000
/month
$
999
/month
$
999
/month
$
999
/month

Customisable tracking webhook

Customisable tracking webhook

Customisable tracking webhook

Plus

Automate fulfilment, boost conversion, and scale delivery performance.

$
499
/month
Book a demo

Top inclusions:

Up to 99,000 bookings/month

Multi-carrier quoting with up to 5 carriers

AI-powered carrier selection and shipping rules

Tracking, notifications, and managed SMS: $0.08/SMS

Essential ecommerce integrations

Optional add-ons

See all features
primary.is-active
Up to 1,000
/month
$
999
/month
$
999
/month
$
999
/month

Customisable tracking webhook

Customisable tracking webhook

Customisable tracking webhook

Pro

Orchestrate every delivery outcome with advanced intelligence, insights, and connectivity.

$
999
/month
Contact Sales
Book a demo

Includes everything from PLUS, and:

Up to 99,000 bookings/month

Unlimited carrier access

Enterprise insights: dashboards + data exports

Enterprise managed SMS rates: $0.05/SMS

Cross-border checkout automation + compliance

Specialist services: B2B, pallet freight, DGs

Advanced ecommerce and API connections

Tailored onboarding + ongoing optimisation

See all features
primary.is-active
Up to 1,000
/month
$
999
/month
$
999
/month
$
999
/month

Customisable tracking webhook

Customisable tracking webhook

Customisable tracking webhook

Lite

Shipping and delivery simplified.

$
0
/month

Up to 1,000 bookings/month

Bring your own carrier to ship orders

Automated label printing

Seamless Shopify or Shopline integration

Sign up

Fleet management

Delivery management to run your fleet smarter.

Book a demo

Add-on packages

What's included

Included orders
Included orders
1,000
Included orders
Up to 5,000
Up to 7,500
Up to 10,000
Included orders
Up to 7,500
Up to 10,000
Unlimited
Carrier integration
Carrier integration
Single
Carrier integration
5
Carrier integration
Unlimited
BYO shipping rates
BYO shipping rates
$0.75/booking, up to 1,000 orders/m
BYO shipping rates
Included free
BYO shipping rates
Included free
Multi-carrier shipping
Multi-carrier shipping
Multi-carrier shipping
Multi-carrier shipping
AI-powered carrier allocation
AI-powered carrier allocation
AI-powered carrier allocation
AI-powered carrier allocation
Standard carrier management
Standard carrier management
Standard carrier management
Standard carrier management
Carbon neutral delivery
Carbon neutral delivery
Carbon neutral delivery
Carbon neutral delivery
On-demand delivery, same day, next day delivery
On-demand delivery, same day, next day delivery
On-demand delivery, same day, next day delivery
On-demand delivery, same day, next day delivery
Scheduled delivery
Scheduled delivery
Scheduled delivery
Scheduled delivery
After hours and weekend delivery
After hours and weekend delivery
After hours and weekend delivery
After hours and weekend delivery
Bulky freight and white glove delivery
Bulky freight and white glove delivery
Bulky freight and white glove delivery
Bulky freight and white glove delivery
Palletised freight
Palletised freight
Palletised freight
Palletised freight
B2B delivery
B2B delivery
B2B delivery
B2B delivery
Dangerous goods
Dangerous goods
Dangerous goods
Dangerous goods
Transit Protection*
Transit Protection*
Coverage from 1.5% of order value
Transit Protection*
Coverage from 1.25% of order value
Transit Protection*
Coverage from 1% of order value
Cross-border delivery options
Cross-border delivery options
Cross-border delivery options
Cross-border delivery options
Compliance automation
Compliance automation
Compliance automation
Compliance automation
Global checkout and compliance integrations
Global checkout and compliance integrations
Global checkout and compliance integrations
Global checkout and compliance integrations
Zonos / Global-e
Advanced duty and tax handling with Zonos© checkout
Advanced duty and tax handling with Zonos© checkout
Advanced duty and tax handling with Zonos© checkout
Advanced duty and tax handling with Zonos© checkout
Domestic fulfilment in overseas markets
Domestic fulfilment in overseas markets
Domestic fulfilment in overseas markets
Domestic fulfilment in overseas markets
International 3PL and warehouse access
International 3PL and warehouse access
International 3PL and warehouse access
International 3PL and warehouse access
Bulk generate and print labels
Bulk generate and print labels
Bulk generate and print labels
Bulk generate and print labels
Bulk generate and print pick lists and pack slips
Bulk generate and print pick lists and pack slips
Bulk generate and print pick lists and pack slips
Bulk generate and print pick lists and pack slips
Barcode scanning
Barcode scanning
Barcode scanning
Barcode scanning
Filter orders
Filter orders
Filter orders
Filter orders
Package allocation
Package allocation
Package allocation
Package allocation
Scan to search and print labels
Scan to search and print labels
Scan to search and print labels
Scan to search and print labels
Cart integrations
Cart integrations
Single
Cart integrations
Unlimited
Cart integrations
Unlimited
Third-party platform integrations
Third-party platform integrations
Third-party platform integrations
Limited
Third-party platform integrations
Bulk CSV upload
Bulk CSV upload
Bulk CSV upload
Bulk CSV upload
Multi-carrier tracking portal
Multi-carrier tracking portal
Multi-carrier tracking portal
Multi-carrier tracking portal
Email notifications
Email notifications
Email notifications
Email notifications
Managed SMS notifications
Managed SMS notifications
Managed SMS notifications
$0.08 per SMS
Managed SMS notifications
$0.05 per SMS
Branded tracking
Branded tracking
Branded tracking
Experience add-on
Branded tracking
Experience add-on
Apple Wallet Order Tracking
Apple Wallet Order Tracking
Apple Wallet Order Tracking
Experience add-on
Apple Wallet Order Tracking
Experience add-on
AI-powered delivery estimates
AI-powered delivery estimates
AI-powered delivery estimates
Experience add-on
AI-powered delivery estimates
Experience add-on
Customisable tracking webhook
Customisable tracking webhook
Customisable tracking webhook
Experience add-on
Customisable tracking webhook
Experience add-on
Customer Returns Portal
Customer Returns Portal
Customer Returns Portal
Returns add-on + $1.49/return
Customer Returns Portal
Returns add-on + $0.99/return
Returns API
Returns API
Returns API
Returns add-on + $1.49/return
Returns API
Returns add-on + $0.99/return
Capture customer delivery ratings
Capture customer delivery ratings
Capture customer delivery ratings
Capture customer delivery ratings
Basic reporting
Basic reporting
Basic reporting
Basic reporting
Cost and performance dashboards
Cost and performance dashboards
Cost and performance dashboards
Cost and performance dashboards
Drill-downs and filtering
Drill-downs and filtering
Drill-downs and filtering
Drill-downs and filtering
Unlimited data exports
Unlimited data exports
Unlimited data exports
Unlimited data exports
Advanced Insights add-on
Advanced dashboards and visualisations
Advanced dashboards and visualisations
Advanced dashboards and visualisations
Advanced dashboards and visualisations
Advanced Insights add-on
AI-powered delivery simulation
AI-powered delivery simulation
AI-powered delivery simulation
AI-powered delivery simulation
Advanced Insights add-on
Additional users
Additional users
Additional users
Additional users
2 users included. Extra users $20/m, or $100/m via Advanced Insights add-on.
Help centre access
Help centre access
Help centre access
Help centre access
Priority response and faster resolution
Priority response and faster resolution
Priority response and faster resolution
Priority response and faster resolution
Tailored onboarding and success planning
Tailored onboarding and success planning
Tailored onboarding and success planning
Tailored onboarding and success planning
Dedicated technical account management
Dedicated technical account management
Dedicated technical account management
Premium Support add-on
Dedicated technical account management
Premium Support add-on, or select high-volume Pro plans
Premium support access
Premium support access
Premium support access
Premium Support add-on
Premium support access
Premium Support add-on, or select high-volume Pro plans
Set up team access
Set up team access
Set up team access
Unlimited users
Set up team access
Unlimited users
Manage roles and permissions
Manage roles and permissions
Manage roles and permissions
Manage roles and permissions
Multi-location, multi-brand  accounts
Multi-location, multi-brand  accounts
Multi-location, multi-brand  accounts
$20 per additional location
Multi-location, multi-brand  accounts
$20 per additional location
Experience
Experience
Experience
Experience
Returns
Returns
Returns
Returns
Premium Support
Premium Support
Premium Support
Premium Support
Advanced Insights
Advanced Insights
Advanced Insights
Advanced Insights
*From just AUD 1 per delivery (excl. GST) Shippit Transit Protection is charged as a percentage of an order’s retail value, using a simple flat rate.
primary.is-active
Up to 1,000
/month
$
999
/month
$
999
/month
$
999
/month

Customisable tracking webhook

Customisable tracking webhook

Customisable tracking webhook

We’ve got answers to your questions